SEKISUI KYDEX is pleased to share recent promotions within their Business Development Team.
The pandemic accelerated their digital transformation as they concentrated efforts on marketing automation and new product development. With the industry in recovery, SEKISUI KYDEX can once again focus on delivering a best in class customer experience. SEKISUI KYDEX continues to look for creative ways to enhance the customer journey across all areas of the business. Their goal is to ensure that every customer interaction delivers more than the customer can imagine by consistently looking for areas of improvement. In an effort to improve service levels and develop deeper customer perspectives, SEKISUI KYDEX is announcing the following changes:
Bernadette Chupela has been promoted to Northeast Regional Business Manager. Chupela is well regarded in the industry, and the customer perspective that she has gained over the years in her customer facing roles make her a natural fit for this important territory.
“Bernie brings a wealth of knowledge to this position, and we are excited to see her put her talents to work as we expand our digital marketing and new product development efforts. This is an exciting step for Bernie and SEKISUI KYDEX, and we wish her well in her new role as Northeast RBM,” says, Nik Taritas, Vice President of Sales.
Blake Munns has been promoted to Customer Experience Manager. Munns has developed deep customer insights and a true understanding of the value of the KYDEX® brand as Market Development Coordinator. She has become an integral part of the design process for Aviation designers and OEM’s, and SEKISUI KYDEX looks forward to utilizing her amazing customer skills to continue to develop a “best in class” Customer Experience.
Anne Rupp, who has been assisting our Customer Collaboration Team, will be resuming her role as Inside Sales Specialist. “We are excited to see Anne apply her skills to new and exciting programs that we develop through our various digital marketing platforms. Anne has invested her time over the past year learning how to drive the business through our marketing automation efforts, and we are excited to see Anne’s renewed focus on Inside Sales and our lead conversion journey,” says Taritas.
Kate Khrunova has joined SEKISUI KYDEX as Customer Collaboration Specialist. Khrunova brings energy, enthusiasm and a “can do” attitude that is contagious. She is fearless. She is curious. She asks great questions, and she is always willing to help customers. Kate will support SEKISUI KYDEX customers through their entire ordering process.